Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We will make it right if you're not happy with your order and will typically pay for return shipping and the shipping costs of a replacement.

To be eligible for a return, your item must be in the same condition that you received it(unless damaged during shipping), unused/uninstalled, and in its original packaging. 

To start a return, you can contact us at tundratime941@gmail.com. Please note that returns will need to be sent to the following address: We will send you a label with the correct return address. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tundratime941@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Use the contact form on the our website or the contact information included with your order.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on discounted blemished items.

Exchanges
We will determine if an exchange is the best option on a case by case basis. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tundratime941@gmail.com.